Frequently Asked Questions
Below are common questions about TV mounting, move-in setup, and home tech help. If you don’t see your question, book online or send a message and we’ll help.
TV Mounting
What TV sizes do you mount?
We install most common residential and commercial TV sizes. If you have an extra-large display, mention the model and approximate weight when booking so we can bring the right hardware.
Can you mount to brick, concrete, or stone?
Yes—these surfaces typically require masonry anchors and the right drill bits. If the wall is unusual (old plaster, crumbly mortar, tile over masonry), we may recommend an alternate mount or placement.
Do you hide wires inside the wall?
When safe and permitted, we can route cables in-wall using code-appropriate methods. Some walls (solid masonry, exterior insulated walls, or fire-blocked cavities) may require a surface raceway instead.
Can you mount above a fireplace?
Often yes, but heat and viewing angle matter. We may recommend a pull-down mount for better comfort. Please share a photo of the fireplace wall and the approximate TV size when booking.
Do you install soundbars and streaming devices?
Yes. We can mount a soundbar, connect your devices, organize cables, and confirm audio/video settings. If you want a “no visible wires” look, choose a package that includes cable management.
Move-In Services
What does a move-in setup include?
Typical tasks include TV mounting, curtain rods, mirrors, artwork, shelf installs, basic furniture assembly, and connecting smart home gear. You can list all tasks when you book so we schedule enough time.
Can you help with multiple rooms in one visit?
Yes. It’s usually more cost-effective to bundle tasks. Add each task to your booking notes (or upload photos) and we’ll plan the route and materials.
Home Tech Help
Do you set up Wi‑Fi, printers, and smart home devices?
Yes. We can optimize Wi‑Fi placement, connect devices, install smart doorbells/cameras, and verify everything works on your phone and tablets.
What if my wall has metal studs or a tricky layout?
We handle common challenges like metal studs, uneven surfaces, and tight mounting areas. If special anchors or additional hardware are needed, we’ll explain options before proceeding.
Pricing, Scheduling, and Payment
How does pricing work?
Pricing varies by task complexity, materials, and wall type. You’ll see base pricing when booking, and we confirm any add-ons on-site (for example: special mounts, in-wall kits, or extra devices).
How do I schedule?
Use our online booking to pick a time window. Add photos and notes so we arrive prepared.
Do you accept credit cards?
Yes—most major cards are accepted through our online booking system. Some locations may also support additional payment methods.
